Thursday, October 11, 2012

Dating and Hiring an Optometrist – They are Just Not That into You

Hiring an associate optometrist is a lot like dating. A job seeker will do their best to impress while digging for information. A practice owner will tidy up and try to show the best face of the practice while probing for future issues. Both sides want to know if the other is interested but do not want to seem too anxious. Sound familiar?

As the process moves along, often the associate candidate will continue to push for the job even after the point there they realize that they would rather “keep dating other people.” It is important for the hiring practice to stay on the look out for warnings and clues before making an offer or, worse yet, hiring an optometrist who really does not intend to stay with the office over the long term.

Here is a list of red flags to look out for, as well as advice on how to deal with each:

Commitment to the Process

When a candidate’s commitment to work with you is in question, you may wish to ask, ‘I am sensing that you are not 100% committed to making a career change at this time, and that is 100% acceptable.  Am I reading this correctly?’

--Candidate doesn’t do research on the practice.

  • Ask how committed the candidate is to making a job change.
--Candidate coughs, clears throat, acts nervous.

  • Don’t be afraid to ask the candidate to explain his/her nervousness.
--Candidate does not reply promptly to calls or emails.

  • Don’t be afraid to ask the candidate how important the opportunity is to him/her, how serious or interested he/she is in the position.
 --Candidate resigns from current job before accepting an offer.

  • Ask them directly for their reason for resigning ‘early.’
-- Candidate does not respond to your requests.  Returns calls at odd hours or doesn’t return calls at all.

  • State that ‘this is my last phone call to you’ to force a response.
 --Candidate nit-picks parts of an offer, deflecting your attention.

  • Ask how committed the candidate is to making a job change.
Willingness/Availability to Relocate

When you have questions about a candidate’s willingness or ability to relocate, consider asking them if they will speak with realtor or relocation coach.

 --Candidate agrees to relocate his/her family when significant other has a good job and children are in school.

  • Talk with significant other, recruit him/her and confirm that relocation is acceptable.
 --Candidate has shared custody of children.

  • Ask how this will affect a candidate’s decision to move forward on an offer.
 --Candidate has high school age children.

  • Ask if the candidate has discussed the potential of a move with the entire family.
 --Candidate has recently purchased a house.

  • Ask candidates how long they have owned their homes or how much equity they have in their homes.  Ask candidate if they have checked with their accountant regarding their state’s capital gains tax laws.  (Some states require you to own a home for a specified number of years.)

Qualifications

When you suspect that a candidate has lied, exaggerated or generalized their qualifications or experience, you need to ask specific questions and obtain written documentation that verifies his/her claims.
--Candidate says he/she cannot share production figures because those numbers are confidential.

  • Reference check to assess candidate’s accomplishments. 
 --Candidate provides unusually larger production figures

  • Verify their payment structure and ask them what their W2 income was last year. Simple math will verify if the production number was more or less accurate. Ask for a copy of the W2 if you feel it is necessary
 --Candidate’s resume states an accomplishment as ‘number 5 producer in the region.’

  • Ask for specifics.  There might only be 6 in the region.

Unrealistic Expectations

It’s relatively easy to recognize when candidates have unrealistically high expectations about their next career moves.  What’s not as obvious are candidates who apparently lower their expectations for their future roles.  

--Candidate is unwilling to lower his/her expectations about compensation or is inconsistent about their desired salary.

  • Ask the candidate why he/she deserves a certain level of compensation and explain what level is realistic. 
 --Candidate insists that his/her travel expenses for interviewing be paid up front by the company

  • Question the candidate’s commitment to making a change.

References 

Candidates may provide incomplete or inappropriate references, or resist providing any references.

--Candidate can’t provide references; says they won’t compromise their current situation.

  • Explain the importance of good references.  Make an offer contingent upon satisfactory reference checks. 
--References are all peers, subordinates, patients, suppliers.

  • Be proactive by outlining what kinds of references are acceptable.

 Material provided by Management Recruiters International. Contributed by Chante Smith, Account Executive/Recruiter for ETS Vision, www.etsvision.com | csmith@etsvision.com | 540-491-9105.

Monday, October 8, 2012

Longer Tenures Create Opportunities for Workers and Challenges for Employers

It’s become gospel in recent years that workers jump from job to job to job. Some reports say that the average person entering the workforce today will go through as many as 20 jobs in a career. It’s been cited as a symptom of a new crop of workers who avoid committing to a single employer more than a few years. Job hopping has become so mainstream that staying with a single company for more than three or four years now needs to be justified with evidence of accomplishments and career advancement, much in the way job hopping has had to have justification behind it. 
 
It’s a trend that was true of male workers from the early 1980’s through the late 1990’s. In that time frame, the current tenure of wage and salaried male employees over 25 years old fell from 5.9 years to 4.9 years. Since 2002, however, the median male tenure actually grew from 4.9 to 5.5 years. Over that same period, the median tenure of women grew from 4.4 years to 5.4 years—tenures of women had also grown in the decade and a half when male tenures were falling, but that is largely attributable to a change in the career mix of women which began to favor longer tenure-professions. 
 
 
“The 1980s and 90s was a period filled with tremendous opportunity, when employees discovered the power of being free agents and the salary advantages of changing jobs. Since the turn of the millennium though, the economy has been markedly less stable, and employees have been less likely to seek out unnecessary instability by changing positions,” says Rob Romaine, president of MRINetwork. 
 
While consistent tenures of less than three or four years can still cause negative perceptions, being open to change careers in a slow economy like today can be an effective way to jumpstart a career. During the recession many employees took on added responsibilities without receiving a promotion, and those who did see promotion, often saw them in title only. The slow economy caused annual salary adjustments to stay in the low single-digit percentages, yet job changers who succeeded at adding value to their organizations throughout the recession can now find salary increases of 10 or 20 percent or more with new employers.
 
“In sectors of the economy that have reached, or even far surpassed their pre-recession levels, like technical consulting, accounting, or healthcare, rising tenure can mean even fewer experienced candidates are available for mid-career opportunities,” notes Romaine. “But, it also means that opportunities for those willing to change positions will be both more plentiful, and have more potential for reward.” 
 
Median tenure for the healthcare industry over the last decade has increased from 3.5 to 4.4 years, lengthening by three-tenths of a year since just 2010. Professional and technical services median tenure has grown even more—from 3.1 to 4.4 years since 2002. 
 
For employers trying to find top performers, workers staying in their positions longer means simply finding them becomes more difficult. The longer someone isn’t actively in the job market, the older and more out of date their discoverable footprints become. LinkedIn profiles go unmaintained. Resumes in databases grow so old they are irrelevant. 
 
“Finding top talent that isn’t trying to be found requires constant surveillance and proactive network-building. There is nothing automated about the process and it’s challenging for an internal recruiting apparatus to proactively build a pipeline for key positions that a company may only be hiring for every few years,” notes Romaine.