Tips for a Great Phone Interview

Your first phone call with a hiring practice is very important.  As the old saying goes, "You never get a second chance to make a first impression."  Many of our clients use a phone interview to decide which candidates they would like to take the time to meet with in person.  To help you put your best foot forward here are a few tips:

Be Prepared to Interview 

• Have your résumé nearby so it is easily accessible when a practice calls.
• Make a short list of your accomplishments available to review. 
• Have a pen and paper handy for note taking. 
• Turn call-waiting off so your call isn't interrupted. 
• If the time isn't convenient, ask if you could talk at another time and suggest some alternatives. 
• Clear the room - evict the kids and the pets. Turn off the stereo and the TV. Close the door. 
• Unless you're sure your cell phone service is going to be perfect, consider using a landline rather than your cell phone to avoid a dropped call or static on the line.

During the Phone Interview 

• Don't smoke, chew gum, eat, or drink.
• Do keep a glass of water handy, in case you need to wet your mouth. 
• Smile. Smiling will project a positive image to the listener and will change the tone of your voice. 
• Speak slowly and enunciate clearly. 
• Refrain from using slang. 
• Use the person's title (Dr., Mr., or Ms. and their last name.) Only use a first name if they ask you to. 
• Don't interrupt the interviewer. 
• Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts. 
• Give short answers. 

The goal of a phone interview is to set-up a face-to-face interview. At the end of the call, thank the interviewer, and ask if it would be possible to meet in person.  

Posted by Chante Smith, Recruiter with ETS Vision. You can reach Chante at (540) 491-9105 or csmith@etsvision.com. Check us out at www.etsvision.com.

Optometrists and Ophthalmic Staff- Are You Ready for your Job Interview?

Are You Ready for the Interview?

You want to work for the practice, they've seen your credentials and they've asked you in for an interview. You want the job. Here are some suggestions that will help you make sure your interview goes as well as possible.

Preparing for the interview

Thorough preparation is critical. It is great for your confidence in the interview room and it leaves a very positive impression with the interviewers.

1. Get the logistics right. Time, location, interviewer's name and position title.
2. Do your research. Find out as much as possible about the practice: size, scope, location of the office and any satellite locations, etc. The practice website should be a very good source. If the website includes a biographical sketch of the owner, be sure to research the organizations and institutes of which the owner is a member.
3. Do some more research. Make sure you have key data in your head about your existing and most recent employers.
4. Do even more research. Ask former co-workers to tell you about your professional traits. What did they most admire? Try to find some faults as well. This leaves you more prepared for questions such as "what are your greatest faults" or "if I were working with you ...".
5. Prepare questions. The employer will be trying to work out whether you fit the available role. You should also take the opportunity to ensure that the practice is right for you.
6. Practice (see below). Take time to run through some of your answers. Don't over-rehearse, but make sure that you are coming across confidently.
7. Present yourself well. Find out what the office culture is regarding business dress. If in doubt, go more formal, not less formal. Make sure you are well groomed on the day.

What you should practice

When practicing for an interview, you should focus particularly on the way you answer questions.

1. Be descriptive. Don't just answer "yes" or "no" to questions. But also avoid "over-answering." Make your answers colorful but not lengthy.
2. Sell yourself to the interviewer, but without exaggeration or telling lies. You are there to market yourself, "blow your own trumpet" and explain why you'd be right for the role. But don't come across as arrogant.
3. Avoid making negative remarks about your current employer, or past employers or colleagues. This will only reflect on you in the interview.
4. Be determined. Make it clear that you want to get the job, even if you are given information in the interview that sheds a new light on the role. Be positive, and then evaluate the opportunity again when you are away from the interview. Don't burn your bridges.
5. Have positive body language, and maintain a good posture.

Remember: expect unexpected questions. It's fine to pause for thought. It's also acceptable to admit you don't know the answer.

Demand for College Graduates Climbs as Availability Continues to Fall

Most Americans do not have a college degree. Less than a third of the labor force over the age of 25 has a bachelor's degree and only about 10 percent have graduate degrees. Yet, for most professional or managerial jobs a bachelor's degree is not just preferred, but required. During the recession, with high unemployment and large perceived candidate availability, more roles began requiring advanced educations.

According to Burning Glass, a job boards analytics company, five years ago, just 12 percent of dental laboratory technician positions required a college degree, today, 33 percent do. Five years ago 43 percent of farm product buying and purchasing agent positions required bachelor's degrees, today 77 percent do. Other occupations including cargo agents, insurance adjustors, and engineering technicians have all seen similar degree inflation during the recession.

"Degree inflation comes both from employers trying to better filter resumes, but also from the growing technical requirements of many positions," says Rob Romaine, president of MRINetwork. "A draftsman used to need to go to a technical school to learn how to translate an architect's designs into blueprints with a pencil and a ruler. Today, that position requires the use of computer-aided design software, and understanding of architecture, mathematics, science and technology. And increasingly frequently, a bachelor's degree in architectural drafting and design too."

The portion of job postings for architectural drafters requiring a bachelor's degree has grown from 41 percent to 56 percent over the last five years according to Burning Glass.

The unemployment rate for bachelor's degree holders has fallen from 5 percent in late 2010 to 3.8 percent in November and it is just one small indicator of a lack of available professional talent. While more jobs may require bachelor's degrees, employers are also seeking candidates with more experience, something not necessarily obtained along with a degree. For those between 20 and 24 years old who want work, which includes recent college graduates, the unemployment rate is 12.7 percent, nearly twice the 6.5 percent unemployment rate for those over 25 years old.

"In general, unemployed bachelor's degree holders are younger, less experienced, and less likely to be a match for the most critical mid-career vacancies," says Romaine. "While there are clearly exceptions to this profile, finding the exceptions is one of the hardest parts of hiring in this economic environment."

Even while the economy has been growing over the last year-albeit slowly-the impact on employment levels for those with lower levels of educational attainment has been devastating. Total employment for those without any college experience has fallen by 535,000 jobs in the last twelve months. For those with college experience, however, total employment has grown by more than 2.5 million positions, with 1.9 million of those jobs going to bachelor's degree holders.

"For a company's most critical positions you have to hire someone who already has the education, skills and needed experience on day one. For many roles there is little room for on the job training and if there isn't an internal promotion possible, they will have to hire from the open market. That open market is a candidate pool which even in a struggling economy is extraordinarily tight," says Romaine.